How to hire a dream dress from VONA
Browse our website for the style you like, or visit our store to see the dresses in person. Our staff can help you find what’s trending and what suits you best.
Confirm the dress size fits you. If you're renting online, please visit our size guide page to determine the correct size. If you're visiting the store, you can try it on or consult our staff directly.
Choose your rental date and check whether the dress is available. You can check availability online or confirm with our staff.
Place your rental order. Please note that full payment is required at this point. We offer shipping services, but shipping costs are your responsibility. Make sure to allow enough time for delivery.
Enjoy your event! Please take care to keep the dress clean and undamaged. Extra charges may apply if the dress is returned with excessive wear or damage.
Return the dress on time. You may bring it back to our store or return it by mail. If returning by mail, please contact our staff in advance and provide the tracking number.
Once we receive and inspect the dress, we will refund any remaining balance after deducting the rental fee and any applicable charges.
Thank you for choosing our dresses — we hope you had a great experience!